Church Settings
Configure your church's profile, branding, and platform settings from the Configuration section.
Church Profile
Manage your church's basic information at Configuration > Church Profile.
Basic Information
| Field | Description | Required |
|---|---|---|
| Name | Your church's official name | Yes |
| Slug | URL-friendly identifier (auto-generated) | Yes |
| Primary contact email | No | |
| Phone | Church phone number | No |
| Is Active | Whether church is active on platform | Yes |
Address
| Field | Description |
|---|---|
| Street Address | Street name and number |
| Address Line 2 | Suite, unit, or additional info |
| City | City name |
| State | State/province |
| ZIP Code | Postal code |
Timezone
Select your church's timezone from the dropdown in Church Profile. This ensures:
- Event times display correctly for your location
- All dates and times in the admin console use your selected timezone
- Members see accurate event times relative to your church
Branding
Church Logo
Upload your church logo in Church Profile for recognition across the platform.
Requirements:
- Square format (1:1 aspect ratio)
- Minimum: 200 x 200 pixels
- Maximum: 1024 x 1024 pixels
- Formats: PNG, JPG, JPEG
Where it appears:
- App header
- Login screen
- Email communications
- Admin console
Tips:
- Use a simple, recognizable logo
- Ensure it looks good at small sizes
- Use transparent PNG for best results
Splash Screen
The splash screen appears when members open the app.
Requirements:
- Portrait orientation
- Minimum: 1284 x 2778 pixels
- Maximum: 2000 x 4000 pixels
- Formats: PNG, JPG, JPEG
Design Tips:
- Include your church name/logo
- Use your brand colors
- Keep important elements centered
- Test on different screen sizes
Configuration Pages
Donation Configuration
Configure online giving at Configuration > Donation Configuration.
See the Donations Guide for detailed setup instructions.
Event Reminder Configuration
Set default reminder intervals at Configuration > Event Reminder Configuration.
- Add default reminder times (e.g., "1 day before", "1 hour before")
- These apply to all new events automatically
- Events can override these defaults
See the Events Guide for more details.
Languages
Configure multi-language support at Configuration > Languages.
- Add languages your church uses
- Prayer content can be created in multiple languages
- Members can filter content by their preferred language
- Right-to-left (RTL) languages like Arabic and Hebrew are fully supported
Push Notifications
Configure push notification settings at Configuration > Push Notifications.
When enabled:
- Members receive notifications for new announcements
- Event reminders are sent
- New video alerts are delivered
- Chat message notifications
When disabled:
- No push notifications are sent
- Members can still use the app normally
Custom Pages
About Us Page
Customize your church's About page at Pages > About Us.
- Church description and history
- Mission statement
- Staff information
- Service times
- Custom content with rich text editor
Contact Us Page
Configure contact options at Pages > Contact Us.
| Setting | Description |
|---|---|
| Enable Contact Form | Members can send messages through the app |
| Contact Email | Where messages are sent |
| Custom Content | Additional information or instructions |
Feature Availability
Your available features depend on your subscription plan.
| Feature | Description |
|---|---|
| Announcements | Post news and updates |
| Events | Church events and activities |
| Prayers | Share prayers and devotionals |
| Videos | Sermon recordings and media |
| Event Booking | RSVP for events |
| Push Notifications | Real-time alerts |
| Surveys | Feedback forms |
| Donations | Online giving |
| Messaging | Group chats and polls |
| Committees | Ministry groups |
| Households | Family management |
Data & Privacy
Data Isolation
Your church's data is completely separate from other churches:
- Members only see your church's content
- Admins only access your church's data
- No cross-church visibility
Data Export
Export your church data from various admin pages:
- App Users - Member information
- Donations - Donation records
- Surveys - Survey responses
- Events - Event bookings
Contact support for full data exports.
Account Deletion
To delete your church account:
- Contact help@faith-sync.com
- Confirm your identity
- Request deletion
- Data is permanently removed after 30 days
Subscription Management
Billing Questions
For billing inquiries:
- Contact billing@faith-sync.com
- Include your church name
- Describe your question or issue
Troubleshooting
Logo not displaying
- Verify file meets size requirements in Church Profile
- Check file format is supported (PNG, JPG, JPEG)
- Try uploading again
- Clear browser cache
Features not available
- Check your subscription plan
- Verify the feature is enabled in Configuration
- Contact support for upgrades
Settings not saving
- Check all required fields are filled
- Verify no validation errors appear
- Try refreshing the page
- Contact support if issue persists