Documentation / Admin Guide / Content Management

Content Management

Faith Sync provides tools to share content with your community. This guide covers announcements, prayers, and videos, all managed from the Content section of the admin console.

Announcements

Announcements are the primary way to communicate news and updates to your community.

Viewing Announcements

Navigate to Content > Announcements to see all announcements.

The list shows:

  • Title - Announcement headline
  • Is Active - Whether members can see it
  • Is Pinned - Whether it appears at the top
  • Created - When it was created

Creating an Announcement

  1. Click Add Announcement in the top right
  2. Fill in the fields:
Field Description Required
TitleThe headline displayed prominently in the appYes
ContentThe full announcement body (rich text editor)Yes
Is ActiveWhether members can see this announcementYes
Is PinnedPin to top of the announcements listNo
Send Push NotificationNotify members immediately when savedNo

Using the Rich Text Editor

The content field includes a rich text editor that allows you to:

  • Format text (bold, italic, underline)
  • Add headings and lists
  • Insert links
  • Add images
  • Create tables

Pinning Announcements

Pinned announcements always appear at the top of the list in the app, regardless of when they were created.

To pin an announcement:

  1. Edit the announcement
  2. Check Is Pinned
  3. Save
Tip: Only pin truly important announcements. Too many pinned items reduces their impact.

Push Notifications for Announcements

When creating an announcement, check Send Push Notification to immediately notify all members who have the app installed and notifications enabled.

Best Practices:

  • Reserve push notifications for important or time-sensitive news
  • Don't send push notifications for every announcement
  • Members can disable notifications, so don't rely solely on them
Note: Push notifications must be enabled in your Push Notification Configuration for this to work.

Prayers

Share prayers, devotionals, and spiritual content with your community.

Viewing Prayers

Navigate to Content > Prayers to see all prayer content.

Creating a Prayer

  1. Click Add Prayer
  2. Fill in the fields:
Field Description Required
TitlePrayer or devotional titleYes
ContentThe full prayer text (rich text editor)Yes
LanguageWhich language this prayer is inYes
Is ActiveWhether members can see itYes

Multi-Language Support

Prayers support multiple languages. When creating a prayer:

  1. Select the appropriate language from the dropdown
  2. Enter the title and content in that language
  3. Members will see prayers filtered by their preferred language

To add languages for your church, go to Configuration > Languages.

Tip: Create the same prayer in multiple languages if you have a multilingual community.

Videos

Share sermon recordings, worship sessions, and other video content.

Note: Faith Sync does not host videos. You provide a link to a YouTube video, and members watch it directly from YouTube within the app. This means your videos must first be uploaded to YouTube before adding them here.

Viewing Videos

Navigate to Content > Videos to see all videos.

Adding a Video

  1. Click Add Video
  2. Fill in the fields:
Field Description Required
TitleVideo title displayed in the appYes
UrlYouTube video link (we only store the link, not the video)Yes

A push notification is automatically sent to members when you add a new video.

Supported Video Platforms

Faith Sync supports YouTube videos. Paste the full URL in any of these formats:

  • https://www.youtube.com/watch?v=VIDEO_ID
  • https://youtu.be/VIDEO_ID

The app extracts the video ID from your link and plays the video directly from YouTube. Your videos remain hosted on YouTube - we only store the link.

Content Best Practices

Consistency

  • Post announcements on a regular schedule
  • Members will learn when to check for updates

Quality Over Quantity

  • One well-crafted announcement is better than many hasty ones
  • Ensure videos are properly titled before sharing

Engagement

  • Use images in announcements when possible
  • Tie content to upcoming events

Troubleshooting

Announcement not appearing in app

  1. Check that Is Active is checked in Announcements
  2. Wait a few moments for the app to sync
  3. Members may need to pull-to-refresh in the app

Video not playing

  1. Verify the URL is from YouTube
  2. Ensure the video is public (not private or unlisted)
  3. Check that the URL is the full video URL, not a playlist

Push notification not received

  1. Check that push notifications are enabled for your church
  2. Member may have notifications disabled on their device
  3. Push notifications require the app to be installed (not just web access)
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