Documentation / Getting Started / Initial Setup

Initial Setup

This guide walks you through setting up your church on Faith Sync for the first time.

Step 1: Log In to the Admin Console

After your church account is created, you'll receive an email with your admin credentials.

  1. Go to the admin console
  2. Enter your email and password
  3. Click Log In

Step 2: Complete Your Church Profile

Once logged in, set up your church's basic information.

  1. Navigate to Configuration > Church Profile in the sidebar
  2. Fill in your church details:
    • Church Name: Your official church name
    • Email: Primary contact email
    • Phone: Church phone number
    • Address: Street address, city, state, and ZIP code
    • Timezone: Select your church's timezone from the dropdown
  3. Click Save

Step 3: Upload Your Logo

A custom logo helps members identify your church in the app.

  1. In Church Profile, scroll to the Logo section
  2. Click Choose File and select your logo image
  3. Requirements:
    • Square image (1:1 aspect ratio)
    • Minimum: 200x200 pixels
    • Maximum: 1024x1024 pixels
    • Formats: PNG, JPG, or JPEG
  4. Click Save

Step 4: Set Up Your Splash Screen (Optional)

The splash screen appears when members open your church's app.

  1. In Church Profile, scroll to the Splash Screen section
  2. Upload a portrait image
  3. Requirements:
    • Portrait orientation
    • Minimum: 1284x2778 pixels
    • Maximum: 2000x4000 pixels
  4. Click Save

Step 5: Configure Features

Your available features depend on your subscription plan. Common features include:

Feature Description
AnnouncementsPost news and updates to your community
EventsCreate and manage church events with bookings
PrayersShare prayers and devotionals
VideosShare sermon recordings and videos
MessagingGroup chats and real-time communication
DonationsAccept online giving via Stripe
SurveysGather community feedback
HouseholdsManage family groups
CommitteesOrganize church groups and ministries

Feature availability can be viewed and managed from the Configuration section.

Step 6: Configure Push Notifications

Push notifications keep your members informed about important updates.

  1. Go to Configuration > Push Notifications
  2. Enable push notifications for your church
  3. Notifications can be sent for:
    • New announcements
    • New videos
    • Event reminders
    • New chat messages

Step 7: Create Your First Admin User

To add additional administrators:

  1. Go to People > Admin Users
  2. Click Add Admin User
  3. Fill in their details (email, first name, last name, password)
  4. Set their permissions (Staff or Superuser)
  5. Click Save

They'll be able to log into the admin console with the credentials you set.

Next Steps

Now that your church is set up, explore these guides:

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